guten spätabend,

eine freundin von mir hat hier ein problem mit ihrem laptop - er fährt immer wieder einfach runter, was, find ich zumindest, doch ziemlich nach malware klingt. sie ist verzweifelt, da sie mit dem laptop nichts vernünftiges mehr machen kann und es wäre echt nett wenn ihr mir helfen könntet. hier das logfile:


Logfile of HijackThis v1.99.1
Scan saved at 00:11:03, on 2007-08-05
Platform: Windows XP Dodatek SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
C:\Program Files\F-Secure\Anti-Virus\FSGK32.EXE
C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
C:\Program Files\F-Secure\Common\FSMA32.EXE
C:\Program Files\F-Secure\Anti-Virus\fssm32.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\F-Secure\Common\FSMB32.EXE
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\F-Secure\Common\FCH32.EXE
C:\Program Files\F-Secure\BackWeb\7681197\Program\F-Secure Automatic Update.exe
C:\Program Files\F-Secure\Common\FAMEH32.EXE
C:\Program Files\F-Secure\Anti-Virus\fsqh.exe
C:\Program Files\F-Secure\Anti-Virus\fsrw.exe
C:\Program Files\F-Secure\Common\FNRB32.EXE
C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
C:\Program Files\F-Secure\Common\FIH32.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
C:\WINDOWS\system32\TPSMain.exe
C:\WINDOWS\system32\TCtrlIOHook.exe
C:\Program Files\TOSHIBA\TOSHIBA Controls\TFncKy.exe
C:\WINDOWS\system32\TDuPHook.exe
C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE
C:\WINDOWS\system32\ZoomingHook.exe
C:\Program Files\TOSHIBA\Program narzêdziowy TOSHIBA Zooming Utility\SmoothView.exe
C:\Program Files\TOSHIBA\Bay Service\BaySrvis.exe
C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
C:\Program Files\TOSHIBA\ConfigFree\NDSTray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\F-Secure\Common\FSM32.EXE
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\TOSHIBA\TME3\TMEEJME.EXE
C:\Program Files\TOSHIBA\ConfigFree\CFSServ.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\WINDOWS\system32\TPSBattM.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
C:\Program Files\Toshiba\DualPointUtility\TEDTray.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\ms-oe\t4oetray.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\poleng\Translatica 4\Translatica 4\bin\win\t4.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\F-Secure\Anti-Virus\fsav32.exe
C:\PROGRA~1\F-Secure\ANTI-S~1\fsaw.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Intel\Wireless\Bin\Dot1XCfg.exe
C:\Program Files\F-Secure\FSGUI\fsguidll.exe
C:\Program Files\poleng\Translatica 4\Translatica Editor\bin\win\te.exe
C:\Program Files\MSN Messenger\usnsvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = £¹cza
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.301.7164\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [CeEKEY] C:\Program Files\TOSHIBA\E-KEY\CeEKey.exe
O4 - HKLM\..\Run: [TPNF] C:\Program Files\TOSHIBA\TouchPad\TPTray.exe
O4 - HKLM\..\Run: [TPSMain] TPSMain.exe
O4 - HKLM\..\Run: [TCtryIOHook] TCtrlIOHook.exe
O4 - HKLM\..\Run: [TFncKy] TFncKy.exe
O4 - HKLM\..\Run: [DPED] TDuPHook.exe
O4 - HKLM\..\Run: [DpUtil] C:\Program Files\TOSHIBA\DualPointUtility\TEDTray.exe
O4 - HKLM\..\Run: [TMESRV.EXE] C:\Program Files\TOSHIBA\TME3\TMESRV31.EXE /Logon
O4 - HKLM\..\Run: [TMERzCtl.EXE] C:\Program Files\TOSHIBA\TME3\TMERzCtl.EXE /Service
O4 - HKLM\..\Run: [Zooming] ZoomingHook.exe
O4 - HKLM\..\Run: [SmoothView] C:\Program Files\TOSHIBA\Program narzêdziowy TOSHIBA Zooming Utility\SmoothView.exe
O4 - HKLM\..\Run: [Bay Service] "C:\Program Files\TOSHIBA\Bay Service\BaySrvis.exe" Run
O4 - HKLM\..\Run: [HWSetup] C:\Program Files\TOSHIBA\TOSHIBA Applet\HWSetup.exe hwSetUP
O4 - HKLM\..\Run: [TOSHIBA Accessibility] C:\Program Files\TOSHIBA\Accessibility\FnKeyHook.exe
O4 - HKLM\..\Run: [SVPWUTIL] C:\Program Files\Toshiba\Windows Utilities\SVPWUTIL.exe SVPwUTIL
O4 - HKLM\..\Run: [NDSTray.exe] NDSTray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [F-Secure Manager] "C:\Program Files\F-Secure\Common\FSM32.EXE" /splash
O4 - HKLM\..\Run: [F-Secure TNB] "C:\Program Files\F-Secure\TNB\TNBUtil.exe" /CHECKALL /WAITFORSW
O4 - HKLM\..\Run: [IntelZeroConfig] "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
O4 - HKLM\..\Run: [IntelWireless] "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [CFSServ.exe] CFSServ.exe -NoClient
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\toscdspd.exe
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [t4oetray] C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\ms-oe\t4oetray.exe
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: F-Secure Automatic Update.lnk = C:\Program Files\F-Secure\BackWeb\7681197\program\F-Secure Automatic Update.exe
O8 - Extra context menu item: &Block this popup - C:\Program Files\F-Secure\Anti-Spyware\blockpopups.htm
O8 - Extra context menu item: E&ksport do programu Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0\bin\npjpi150.dll
O9 - Extra button: IE Shield - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra 'Tools' menuitem: IE Shield... - {300DB664-75B5-47c0-8B45-A44ACCF73C00} - C:\Program Files\F-Secure\Anti-Spyware\ieshield.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Badanie - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Wybierz kierunek t³umaczenia - {CCCE5D70-9AA2-40F1-9C6B-12A255F08500} - C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\browser\iepolengextension.dll (HKCU)
O9 - Extra 'Tools' menuitem: Wybierz kierunek t³umaczenia - {CCCE5D70-9AA2-40F1-9C6B-12A255F08500} - C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\browser\iepolengextension.dll (HKCU)
O9 - Extra button: T³umacz - {CCCE5D71-9AA2-40F1-9C6B-12A255F08500} - C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\browser\iepolengextension.dll (HKCU)
O9 - Extra 'Tools' menuitem: T³umacz - {CCCE5D71-9AA2-40F1-9C6B-12A255F08500} - C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\browser\iepolengextension.dll (HKCU)
O9 - Extra button: Zachowaj przet³umaczon¹ stronê - {CCCE5D72-9AA2-40F1-9C6B-12A255F08500} - C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\browser\iepolengextension.dll (HKCU)
O9 - Extra 'Tools' menuitem: Zachowaj przet³umaczon¹ stronê - {CCCE5D72-9AA2-40F1-9C6B-12A255F08500} - C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\browser\iepolengextension.dll (HKCU)
O9 - Extra button: Opcje - {CCCE5D73-9AA2-40F1-9C6B-12A255F08500} - C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\browser\iepolengextension.dll (HKCU)
O9 - Extra 'Tools' menuitem: Opcje - {CCCE5D73-9AA2-40F1-9C6B-12A255F08500} - C:\Program Files\poleng\Translatica 4\Translatica Integration\bin\win\int\browser\iepolengextension.dll (HKCU)
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O10 - Unknown file in Winsock LSP: c:\program files\f-secure\fsps\program\fslsp.dll
O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - h**p://go.microsoft.com/fwlink/?linkid=58813
O17 - HKLM\System\CCS\Services\Tcpip\..\{F10BD7E7-588C-49CB-A397-A3D498B9F8FD}: NameServer = 194.204.159.1 217.98.63.164
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: F-Secure Automatic Update (BackWeb Plug-in - 7681197) - F-Secure Automatic Update - C:\PROGRA~1\F-Secure\BackWeb\7681197\Program\SERVIC~1.EXE
O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
O23 - Service: Intel(R) PROSet/Wireless Event Log (EvtEng) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: FSGKHS (F-Secure Gatekeeper Handler Starter) - F-Secure Corp. - C:\Program Files\F-Secure\Anti-Virus\fsgk32st.exe
O23 - Service: F-Secure Network Request Broker - F-Secure Corporation - C:\Program Files\F-Secure\Common\FNRB32.EXE
O23 - Service: fsbwsys - F-Secure Corp. - C:\Program Files\F-Secure\BackWeb\7681197\program\fsbwsys.exe
O23 - Service: F-Secure Anti-Virus Firewall Daemon (FSDFWD) - F-Secure Corporation - C:\Program Files\F-Secure\FWES\Program\fsdfwd.exe
O23 - Service: F-Secure Management Agent (FSMA) - F-Secure Corporation - C:\Program Files\F-Secure\Common\FSMA32.EXE
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Intel(R) PROSet/Wireless Registry Service (RegSrvc) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Intel(R) PROSet/Wireless Service (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
O23 - Service: Tmesrv3 (Tmesrv) - Unknown owner - C:\Program Files\TOSHIBA\TME3\Tmesrv31.exe" /Service (file missing)

Hallo.

Platform: Windows XP Dodatek SP2 (WinNT 5.01.2600)

Was ist denn Dodatek?

C:\Program Files\Adobe\Acrobat 6.0 CE\Reader\ActiveX\AcroIEHelper.dll

Der Acrobat Reader sollte doch mal aktualisiert werden - aktuell ist Version 8.1!

Ich seh aber keine Malware im Logfile. Steht denn was in der Ereignisanzeige zu den Zeitpunkten des Herunterfahrens?

Aloha,

deaktiviere den automatischen Neustart, damit du eine Fehlermeldung angezeigt bekommst.

Mit der Rechten Maustaste-Arbeitsplatz-Eigenschaften-Erweitert-Einstellung bei Starten und Wiederherstellen-Haken raus bei Automatisch Neustart durchführen-mit OK bestätigen.

Aloha

Hat sich geklärt, war wohl ein Hardwarefehler, einen Tag später gab's nen Festplattencrash. Das letzte Backup liegt aber nicht lang zurück, also nicht schlimm. Danke trotzdem für die Mühe! Jetzt weiß sie wenigstens, dass ihr PC frei von malware ist.
@cosinus: Dodatek ist eine polnische XP-Distribution.